Seller
BODYSUN SRL (Bodywash), Avenue Georges Henri 188, 1200 Woluwe-Saint-Lambert, Belgium · VAT BE 0476.932.073. Email: contact@bodywash.be
Tel. : 02 731 77 80.
These terms apply to every order placed in the bodywash.be online shop.
Products and prices
The shop sells car wash tokens valid in the Bodywash car wash in Steenokkerzeel. Every package includes 10% extra tokens for free, as shown with each package.
All prices are in euros, including 21% VAT. The price that applies is the one shown when you order.
Order and payment
Your order is final once payment is confirmed. You then receive a confirmation with your invoice by email.
Payment is secured by Stripe (Bancontact, Apple Pay, Google Pay, Visa, Mastercard). Bodywash never receives or stores your card details.
Pick-up
Your tokens are ready at the till from 24 hours after your order, during opening hours. Show your confirmation email or order number. There is no shipping.
Invoice
After payment you automatically receive an invoice by email. If you order as a business, enter your VAT number: your invoice shows your company details and, if your company is connected to the Peppol network, it is also sent electronically via Peppol.
Please check your details when ordering: an invoice can only be corrected afterwards with a credit note.
Right of withdrawal
If you are a consumer, you may withdraw from your purchase without giving a reason within 14 days of picking up your tokens (article VI.47 of the Belgian Code of Economic Law). Let us know at contact@bodywash.be and return the unused tokens, or tell us before pick-up.
We refund you within 14 days using the same payment method and you receive a credit note. Used tokens cannot be refunded.
Use of the tokens
Tokens cannot be exchanged for cash, except in case of withdrawal as described above. Keep them safe: we cannot replace lost or stolen tokens.
Complaints and applicable law
Have a complaint? Contact us at contact@bodywash.be and we’ll find a solution together. Consumers can also turn to the Belgian Consumer Mediation Service (consumerombudsman.be).
These terms are governed by Belgian law. Any dispute falls under the courts of the judicial district of Leuven, without prejudice to consumers’ statutory rights.